Management system. Direction of the organization, to establish the appropriate solutions to the problems detected. This type of quality audits can be of various types. The most common classification distinguishes between internal ones (in which it is the organization itself that evaluates its performance), and external ones (carried out at the request of a client or a certifying entity outside the organization). Initial phases in the quality audit in any case, whatever their type, quality audits are divided into four phases: the first would be the preliminary or pre-audit and is initiated at
the request of a client. This must establish what your needs are, the scope, the objective and the approximate timetable for completion. The auditor or the head of the audit team must verify whether the audit is feasible or not. It may seem obvious, but it is e commerce photo editing essential to ensure that the organization has a quality management system and the necessary documentation and procedures to be audited. In short, it is a matter of verifying whether the audit can be carried out or not. The second phase would be planning or preparing for the audit. Audits are governed by the principles of economy and efficiency. This implies that a prior study of the situation must be carried out to know exactly what is going to be audited, in what way and at what time. Inesem business school
course on the efqm model of business excellence more information to develop the planning, it is advisable to carry out a prior physical inspection of the organization to be audited. It is also necessary to obtain written information from the organization and interview some of the management staff. After analyzing the information obtained, the auditors will be able to draft the “memorandum”. This is a document in which the collected data is ordered and the discoveries that may have already arisen are collected. With the memorandum as a reference, the audit plan should be